Privacy Policy

GREAT DIAM (HK) LTD

Last Updated: July 2024

1. Introduction

GREAT DIAM (HK) LTD ("we," "our," or "us") values your trust and is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our mobile application and related services ("App").

By using our App, you consent to the practices described in this policy.

2. Collection and Use of Information

We collect various types of information to provide and improve our services:

A. Personal Information

Includes your name, email address, phone number, and other contact details provided during registration or communication.

B. Media

We collect and store photos, videos, and audio recordings you upload or capture via the App to enable relevant functionalities.

C. Contacts

With your explicit consent, we may access your contact list to enable sharing, referrals, or in-app connections.

D. Location

We may collect precise or approximate device location data to offer location-based services, such as dealer lookup or geotagging.

E. Device Information

We automatically collect information such as device model, operating system, IP address, and unique identifiers for analytics and troubleshooting.

F. Usage Data

We collect interaction data such as page visits, feature usage, and session durations to enhance user experience and app performance.

3. Device Permissions

The App may request the following permissions to function properly:

INTERNET

Enables data retrieval and communication with our servers.

ACCESS_NETWORK_STATE

Detects network connectivity.

CAMERA

Captures photos or videos directly from your device.

READ_MEDIA_*

Accesses local media files (images, video, audio).

RECORD_AUDIO

Records audio for in-app functionality.

EXTERNAL_STORAGE

Reads and writes data to device storage.

READ_CONTACTS

Accesses contacts for sharing or referral services.

ACCESS_LOCATION

Provides accurate location services.

CALL_PHONE

Initiates direct phone calls from the App.

USE_BIOMETRIC

Enables secure authentication via fingerprint or facial recognition.

POST_NOTIFICATIONS

Sends push notifications and alerts.

📱 Users can modify these permissions anytime in their device settings.

4. Sharing of Information

We may share your data only in the following situations:

Third-Party Services

To integrate analytics, hosting, or functionality tools that support app operations.

Legal Compliance

When required by law or to respond to valid government requests.

Business Transactions

During mergers, acquisitions, or transfer of company assets, data may be shared responsibly.

🔒 We do not sell or rent personal information to third parties.

5. Security of Your Information

We implement industry-standard security measures including:

🔐

Encryption

Protects data during transfer and storage.

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Access Control

Limits data access to authorized personnel.

📊

Monitoring

Continuously monitors systems for potential vulnerabilities.

⚠️ While we strive for full protection, no digital transmission can be guaranteed 100% secure.

6. Data Storage and Retention

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Storage

All data is stored on secure, access-controlled servers.

Retention

Personal data is retained only as long as necessary for business, legal, or operational purposes.

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Deletion

Upon user request, we can delete or anonymize data in accordance with applicable laws.

7. Disclosure of User Information

We may disclose user data when:

📋 Required by law, regulation, or legal process.

🛡️ Needed to protect the safety, property, or rights of users or the public.

🏢 In relation to business restructuring or sale of the company.

8. Cookies and Analytics

We may use cookies, analytics, and tracking technologies (such as Google Analytics, Firebase, or similar tools) to understand user behavior and improve services.

These tools may collect anonymized data including:

📱 Device type, operating system, and unique IDs
📊 Frequency of app usage
🧭 User navigation patterns

⚙️ You can disable analytics or cookies in your device or browser settings.

🔒 No personal identifiers (like name, contact, or address) are shared with analytics providers.

9. Changes to This Policy

📝

We may update this Privacy Policy periodically.

📢

All updates will be posted on this page with a revised effective date.

Continued use of the App after changes means you accept the updated policy.

10. Contact Us

For privacy-related inquiries or requests, please contact:

GREAT DIAM (HK) LTD

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📞
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Address

405, 4th Floor, Chevalier House,
45–51 Chatham Road, T.S.T.,
Kowloon, Hong Kong